Lamp Basics Information

Halogen Bulbs –

The halogen light bulb was introduced in 1958. It is capable of burning more brightly than conventional light bulbs. Due to it burning more brightly, halogen bulbs are also more efficient and have a longer life expectancy than conventional light bulbs.

However, the halogen bulb uses quartz instead of glass allowing the bulb to be much smaller because quartz can weather higher temperatures than glass. It is important to note that halogen bulbs come with a few cautions. Similar to regular light bulbs, halogen bulbs get hot. As the quartz envelope very close to the filament, halogen bulbs get much hotter than conventional bulbs and can cause burns if handled.

Why are consumers choosing halogen light bulbs?

Longer life spans: Halogen light bulbs are made using a much stronger glass than that used to make regular incandescent light bulbs. Halogen requires a stronger glass because its filament burns much hotter than a regular incandescent but because the interior bulb environment is carefully controlled.
Brighter illumination: halogen light bulbs, because they burn so hot are one of the brightest bulbs available.
Dimmable: halogen lights, unlike most fluorescent light bulbs are dimmable. This allows you the freedom to create various moods and environments not possible with fluorescent lighting.
Compact Size: halogens come in a variety of sizes and shapes which make them a great choice for indoor and outdoor lighting.

Choosing the right halogen light bulbs has never been easier with The Light Bulb Shop. We offer and recommend the most efficient and newest technology from the leading brands in the market.

Why choose halogen lamps from Osram?

Osram halogen lamps are the perfect lighting solution in many areas of application. They shine through their natural light effect with classically warm, brilliant accented light. Long lifespans and wide range of beam angles are just some of the benefits in favour of Osram halogen lamps. A particular highlight are the ECO halogen lamps, which offer a considerably longer lamp life span than conventional incandescent lamps.

Why are Sylvania halogen light bulbs a consumer favourite?

http://www.havells-sylvania.com/en_GB

Sylvania was the first company to invent a halogen GU10 lamp in 1996.

Halogen lamps with their beautiful, sparkling white light are renowned for their unbeatable colour rendition, meaning that unlike some other energy saving technologies, colours are shown in their true glory 100% of the time.

This is coupled with their unique ease with which they can be dimmed on virtually any system, their physical dimensions exactly matching the poorer performance lamps they can replace, massive energy savings of up to 40% and increasingly long lives.

It’s no wonder that the halogen market is again growing so quickly and that they are again proving themselves the perfect choice for a wide variety of applications ranging from precise accent lighting in world leading museums and art galleries, to soft ambient lighting in your living room at home.

Sylvania has long been recognised as a world-leader in halogen technology and continues to invest in its European halogen research laboratories to offer an exceptionally wide range of traditional and cutting edge, highest performance lamps bringing end users savings in costs and hassle with extremely rapid pay-back times as well as improved environmental credentials, all with the simplest change of a light bulb possible!

Halogen light bulb bases

GU10

GU10 bulbs are often used for spot lights and in recessed downlighters. They are mains voltage bulbs running at 240V. GU10 is ones of the safest types of mains voltage lamp holder as all the electrical live parts are concealed even when the bulb is removed. Various wattages and colours available including eco-halogen GU10 bulbs.

GU5.3

Also known as MR16. GU5.3 bulbs are low voltage usually running at 12V, the pins are 5.3mm apart. The most common use for this lamp cap is for spotlights, in recessed or decorative fittings. As the GU5.3 offers a wide variety of styles and beam angles it is a popular choice among consumers.

G9 halogen bulbs are light bulbs that have looped metal prongs instead of screw-in bases. They come in a variety of sizes and wattage ratings and can be used in different applications including accent lights, desk lamps and small appliances. The pins are usually 9mm apart.

G4 bulbs are the smallest type commonly used bulb, the pins are just 4mm apart. They are low voltage bulbs usually requiring 6V, 12V or 24V. They are very common is household lighting often used in decorative light fittings. In addition, they can be used in small utility lighting.

GU4

GU4 fittings are commonly found on the low voltage/ wattage lamps and have often a push lift action. They have a 4mm distance between pins and used in spot lighting.

GY6.35

GY6.35 bulbs are low voltage halogen capsule bulbs, but generally run at a much higher wattage than G4 bulbs. The higher wattage versions of these bulbs are often used in specialist applications such as projectors.

AR111

Aluminium reflector for better beam control, metal cap over the filament to avoid direct glare. This powerful performance reflector lamp gives precise lighting and reduces glare. It is widely used in retail applications particularly when good colour rendering is paramount. Diameter for the AR111 is 111mm.

E14

Small Edison Screw (E14) has a base diameter of 14mm. Due to its small base it is often used in small decorative fittings, chandeliers and appliance bulbs.

E27

Edison Screw (E27) has a base diameter of 27mm. The popular screw base is easy to maintain which makes it a popular bulb within the UK. Ideal for domestic lighting and applications.

B22

B22 bulbs have a bayonet twist and lock 22mm diameter base. Typically found in the UK, the bayonet b22 bulbs are ideal for domestic applications, hotels and restaurants.

B15

B15 bayonet bulbs have a 15mm diameter. They are perfect for lighting domestic and commercial properties which uses fittings such as chandeliers/ decorative fittings where style is important.

R7s

Linear mains voltage double ended linear halogen lamps provide a powerful light source for compact fittings used for floodlighting, architectural lighting and security. They deliver powerful light and also deliver excellent lumen maintenance and stable colour temperature.

What are energy saving bulbs?

As energy prices tend to rise it is important to consider switching to Energy Saving Halogen bulbs. The phasing out of high wattage bulbs has introduced the lower wattage energy saving bulbs with the same level of brightness achieved with the traditional high wattage bulbs.

Energy saving halogen bulbs save you money and help the environment by using less electricity. Switching to energy saving bulbs are the ideal choice as they offer 30% saving in electricity. The bulbs are double the life of standard halogens and give a crisp and sharp light associated with the halogen light bulbs.

Switching to Energy Saving Halogen bulbs has never been easier with the bulbs being the same size as the normal halogen bulb. This makes upgrading to energy saving halogen bulbs a simple retrofit replacement.

Our range of Energy Saving Halogen Light bulbs include Osram, Philips and Sylvania - https://www.thelightbulbshop.co.uk/Shop/HalogenEnergySavingBulbs/

Fluorescent Tubes -

What are fluorescent tubes?

Fluorescents are a large family of light sources. A fluorescent tube is comprised of the glass tube itself, two electrodes (one on each end of the tube), mercury, an inert gas and phosphor powder. The origin of the fluorescent tube dates back to 1938, when it became possible to produce radiation of visible wavelengths by exposing various phosphors to ultraviolet radiation.

Fluorescent tubes are about 2 to 4 times as efficient as incandescent lamps at producing light at the wavelengths that are useful to humans. The tubes run cooler for the same effective light output. The tubes last for a long time up to 20,000 hours compared to 1,000 hour lifetime for incandescent equivalents.

How do fluorescent tubes work?

The mercury vapor becomes "excited" and it generates radiant energy, mainly in the ultraviolet range. This energy causes the phosphor coating on the inside of the tube to fluorescent, converting the ultraviolet into visible light.

The advantages of Fluorescent tubes:

Energy efficient
Low production costs of the tubes
Long life of the tubes
Good selection of desired colour temperature

The disadvantages of Fluorescent tubes:

Flicker of the high frequency can be irritating to humans
There is a small amount of mercury in the tubes
Flicker at the end of the life cycle

Types of Fluorescent Tubes

T8 Fluorescent Tubes –

T8 fluorescent tubes are one of the most common fluorescent tubes in the market. They are excellent at starting all temperatures. These are known for their ability to provide bright and steady light over a larger surface area than a traditional bulb.

T8 are high in efficiency which is beneficial as the interest in energy saving technologies has grown. This is particularly beneficial for companies and businesses looking to place fluorescent tubes in their offices and commercial shops.

Where T8 Fluorescent tubes should be used?

T8 tubes generally require ballasts designed specifically for their operating characteristics.

Sizes of T8 Fluorescent Tubes –

T8 Fluorescent tubes comes in standard size of 26mm with the G13 fitting with 13mm between the two pins.

How to recognise a fluorescent tube –

How long do T8 Fluorescent tubes last?

T8 fluorescent tubes have the same 20,000 hour rated life. The rated life is measured by operating a large sample of tubes on cycles of three hours on and twenty minutes off. Tubes that are operated on a longer burning circle, for example, in an office where they are left on all day will have longer average lifespans.

Brands of T8 Fluorescent Tubes –

There are a range of T8 fluorescent tubes available from Osram and Philips from basic tubes, energy savings tubes to high colour rendering tubes.

Our main seller of basic fluorescent tubes - https://www.thelightbulbshop.co.uk/Shop/T8OsramandPhilipsFluorescentTubes/

Philips T8 Basic Energy Saving - https://www.thelightbulbshop.co.uk/Shop/T8PhilipsEnergySavingFluorescentTubes/Product/T8MASTERTL-DEcoFluorescentTube.aspx

T5 Fluorescent Tubes –

T5 fluorescent tubes are a smaller version of the T8 fluorescent tubes. T5 tubes are only 5/8-inch wide. These tubes are space savers but still put the same amount of light as the larger tubes. These tubes are good for lower ceilings and countertops. T5 tubes are also available in many shapes including U shapes and T5 Circular shapes.

T5 Fluorescent Tubes advantages –

Smaller cross section and size
Smaller ballasts
Better light control
Better luminous efficacy
Good colour rendition availability
Various lengths
Extended life – T5 tubes offer up to 25,000 hour lifetime amongst extended lumen maintenance. This leads to lower maintenance and replacement costs.
Healthier and safer for the environment – T5 tubes are more environmentally friendly than many other fluorescent tubes. The T5’s smaller size also serves as an environmental benefit as the tubes require 60 percent less glass and phosphor and less packing than the larger fluorescent tubes.

T5 Fluorescent Tubes disadvantages –

Some fluorescent tube can flicker noticeably and produce an even light
Fluorescent lighting is often less attractive
Higher initial upfront cost compared to incandescent equivalents.

The excellent range from Osram, Philips and Sylvania excels in energy efficient, excellent colour rendering and cost effective lighting for general purpose lighting.

If you are looking for T5 high output tubes, high efficiency tubes or basic replacement rubes Osram and Philips set the standards high. Please follow the link to view our range:
https://www.thelightbulbshop.co.uk/Shop/T5FluorescentTubes/

Fluorescent Starters –

What are fluorescent starters?

Fluorescent starters are used in several types of fluorescent lights. The starter is there to help the lamp light. The process is as follows:

The starter allows current to flow through the filaments at the ends of the tubes
The current causes the starter’s contacts to heat up and open – this allowing the tube to light.

When you turn on a fluorescent tube, the starter is a closed switch. The filaments at the ends of the tube are heated by electricity. The fluorescent starter is a time delay switch that opens after a second or two. Without the starter, a steady stream of electrons is never created between the two filaments and the tube flickers.

There are a range of Philips and Osram starters available. Our range of starters ignite everytime with reliable quick ignition - https://www.thelightbulbshop.co.uk/Shop/OsramStarters/

WEEE regulations – how to safely dispose fluorescent tubes

The Waste Electrical and Electronic Equipment Directive is now UK law (WEEE).The regulation aims to make manufacturers pay for the collection, usage and salvage of waste electrical equipment. The guidelines also mean that distributors of equipment must allow householders to return their waste equipment free of charge.

Distributors of new the Waste Electric and Electronic Equipment (WEEE) have role in reducing the amount of WEEE going into landfill sites.

The Light Bulb Shop is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us within 28 days of purchase. For example, if a customer bought a new fluorescent tube from us we would accept back their old fluorescent tube and prevent it going into a landfill site by disposing of it safely.

Customers must return their WEEE item to us within 28 days of purchasing their old item. If you are unable to send the products back to us you may take your old lamps to a recycling point near you.

Compact Fluorescent Lamps –

What are compact fluorescent lamps?

CFL stands for compact fluorescent lamp. A compact fluorescent lamp is a smaller version of the fluorescent lamps that have been used to provide energy-efficient light for offices, factories, stores and schools. Many models of CFLs are available that are designed to replace traditional incandescent bulbs. CFLs also have a very long lifespan compared to incandescent bulbs.

Compact fluorescent pin base bulbs –

These bulbs have pins for a base which plug into a socket, as opposed to screwing into a socket with screw in base bulbs. . Compact Pin Based Fluorescent Lights are much smaller than the Fluorescent Tube bulb variety. Pin Base bulbs typically come in bi pin or 4 pin configurations. They come in various shapes e.g. quads, spirals, triples and twins. Pin Base light bulbs require ballast for operation. The main difference between screw in CFL bulbs and Pin base CFL bulbs is that the latter is designed more for dedicated fixtures.

Advantages of CFLs –

CFLs use significantly less energy, 75% less energy than incandescent bulbs. That means CFL’s require less wattage to produce an equivalent amount of light.
Compact size and compatibility with existing light fixtures
- More natural lighting – newer CFLs produce a more natural lighting than older CFLs and incandescent bulbs. Full spectrum CFLs produce light that is similar to that of natural sunlight.

Disadvantages of CFLs –

CFL bulbs are larger and longer than incandescent fluorescent bulbs and do not fit all fixtures.
Weather – CFL bulbs are affected by cold weather. The bulbs give off dim light in situations that are cold where heat in lacking.
Slow starting time – CFL bulbs can take 15 – 30 seconds to approach maximum brightness.
Light from CFL bulbs is not as strong and direct as traditional fluorescent light.
CFL bulbs still contain mercury and cannot be disposed of in landfills since mercury is toxic.

Compact Fluorescent Pin Base Bulbs –

G23 Base

Single-turn tube 2-pin compact fluorescent lamp

Available in Osram Dulux S and Philips MASTER PL-S

http://www.thelightbulbshop.co.uk/Search.aspx?search=G23

G24d-1 Base

Double turn tube 2-pin compact fluorescent light bulb

The G24d-1 base is available in both Osram Dulux D and Philips MASTER PL-C

http://www.thelightbulbshop.co.uk/Search.aspx?search=g24d-1

10W G24d-1 CFLs have a height of 110mm / 13W G24d-1 CFLs have a height of 138mm.

Available in very warm white, warm white, white and cool white

G24d-2 Base

Double turn tube 2-pin compact fluorescent light bulb

The G24d-2 base is available in both Osram Dulux D and Philips MASTER PL-C

http://www.thelightbulbshop.co.uk/Search.aspx?search=g24d-2

18W G24d-2 CFLs have a height of 158mm

Available in very warm white, warm white, white and cool white

G24d-3 Base

Double turn tube 2-pin compact fluorescent bulb

The G24d-3 base is available in both Osram Dulux D and Philips MASTER PL-C

http://www.thelightbulbshop.co.uk/Search.aspx?search=g24d-3

26W G24d-3 CFLs have a height of 172mm

Available in very warm white, warm white and cool white

Gx24d-1 Base

Triple turn tube 2-pin compact fluorescent bulb

The Gx24d-1 base is available in Osram Dulux T Plus bulbs

https://www.thelightbulbshop.co.uk/Shop/OsramDuluxTPlus/

13W Gx24d-1 CFLs have a height of 113mm

Available in very warm white, warm white and cool white

Gx24d-2 Base

Triple turn tube 2-pin compact fluorescent bulb

The Gx24d-2 base is available in Osram Dulux T Plus bulbs

https://www.thelightbulbshop.co.uk/Shop/OsramDuluxTPlus/

18W Gx24d-2 CFLs have a height of 123mm

Available in very warm white, warm white and cool white

Gx24d-3 Base

Triple turn tube 2-pin compact fluorescent bulb

The Gx24d-3 base is available in Osram Dulux T Plus and Philips MASTER PL-T

http://www.thelightbulbshop.co.uk/Search.aspx?search=gx24d-3

26W Gx24d-3 CFLs have a height of 138mm

Available in very warm white, warm white and cool white

GX24q-1 Base

Triple turn tube 4-pin compact fluorescent lamp

The GX24q-1 base is available in Osram Dulux T/E Plus and Philips MASTER PL-T

http://www.thelightbulbshop.co.uk/Search.aspx?search=Gx24q-1

13W GX24q-1 CFLs have a height of 106mm

Available in very warm white, warm white and cool white

GX24q-2 Base

Triple turn tube 4-pin compact fluorescent lamp

The GX24q-2 base is available in Osram Dulux T/E Plus and Philips MASTER PL-T

http://www.thelightbulbshop.co.uk/Search.aspx?search=Gx24q-2

18W GX24q-3 CFLs have a height of 116mm

Available in very warm white, warm white and cool white

GX24q-3 Base

Triple turn tube 4-pin compact fluorescent lamp

The GX24q-3 is available in Osram Dulux T/E Plus and Philips MASTER PL-T

http://www.thelightbulbshop.co.uk/Search.aspx?search=Gx24q-3

26W GX24q-3 CFLs have a height of 131mm / 32W GX24q-3 CFLs have a height of 147mm

Available in very warm white, warm white and cool white

GX24q-4 Base

Triple turn tube 4-pin compact fluorescent lamp

The GX24q-4 is available in Osram Dulux T/E Plus and Philips MASTER PL-T

http://www.thelightbulbshop.co.uk/Search.aspx?search=Gx24q-4

42W GX24q-4 CFLs have a height of 168mm

Available in very warm white, warm white and cool white

GX24q-5 Base

Triple turn tube 4-pin compact fluorescent lamp

The GX24q-5 is available in Philips MASTER PL-T lamps

http://www.thelightbulbshop.co.uk/32669/13PLT8274PINCS/MASTERPL-T4Pin.aspx

42W GX24q-5 CFLs have a height of 198mm

Available in warm white and cool white

G24Q-1 Base

Double turn tube 4-pin compact fluorescent lamp

The G24Q-1 is available in Osram Dulux D/E and Philips MASTER PL-C

http://www.thelightbulbshop.co.uk/Search.aspx?search=g24q-1

10W G24Q-1 CFLs have a height of 103mm / 13W G24Q-1 CFLs have a height of 131mm

Available in very warm white, warm white, white and cool white

G24Q-2 Base

Double turn tube 4-pin compact fluorescent lamp

The G24Q-2 is available in Osram Dulux D/E and Philips MASTER PL-C

http://www.thelightbulbshop.co.uk/Search.aspx?search=g24q-2

18W G24Q-2 CFLs have a height of 146mm

Available in very warm white, warm white, white and cool white

G24Q-3 Base

Double turn tube 4-pin compact fluorescent lamp

The G24Q-3 is available in Osram Dulux D/E and Philips MASTER PL-C

http://www.thelightbulbshop.co.uk/Search.aspx?search=g24q-3

26W G24Q-3 CFLs have a height of 165mm

Available in very warm white, warm white, white and cool white

2G11 Base

2G11 long single-turn tubes with 4 pins

The 2G11 is available in Osram Dulux L Lumilux and Philips MASTER PL-L

http://www.thelightbulbshop.co.uk/Search.aspx?search=2G11

2G11 CFLs are available in very warm white, warm white, white, cool white and daylight

GR8 Base

2D Square shape 2 pin compact fluorescent lamp

GR8 2D bulbs are available in Osram, Philips and GE.

http://www.thelightbulbshop.co.uk/Search.aspx?search=GR8

GR8 2D bulbs are available in 16W and 28W in warm white and white

GR10q Base

2D Square shape 4 pin compact fluorescent lamp

GR10q 2D bulbs are available in Osram, Philips and GE.

http://www.thelightbulbshop.co.uk/Search.aspx?search=GR10q

GR10q 2D bulbs are available in 16W, 28W and 38W in warm white and white.

WEEE regulations – how to safely dispose Compact Fluorescent Lamps

Distributors of new the Waste Electric and Electronic Equipment (WEEE) have role in reducing the amount of WEEE going into landfill sites.

Customers must return their WEEE item to us within 28 days of purchasing their old item. If you are unable to send the products back to us you may take your old lamps to a recycling point near you.

Discharge Lamps

Discharge lamps are widely used for commercial and industrial use. The lamps are a good investment as they provide excellent light distribution and outstanding colour rendering. The discharge lamps are available in a range of headlight bulbs, high pressure sodium lamps, quartz discharge and metal halide discharge lamps.

Sodium Lamps

Sodium lamps were first produced commercially by Philips in Holland in 1932. There are two types of sodium lights: Low Pressure and High Pressure. These lamps are used for street lighting as well as industrial usage.

The lamp works by creating an electric arc through vaporized sodium metal.

Low Pressure Sodium Lamp

The low pressure sodium lamp was the first sodium lamp to be developed. It is recognised by its yellowish colour. The lamp is mostly used across Europe since it did not appeal in other markets because of its low CRI (colour rendering). However, it is one the most efficient lamps because it uses all the current in the lamp to create light at the most sensitive colour frequency to the human eye.

The advantages of the Low Pressure Sodium Lamp –

Very efficient lamp
Powerful lamp for use in large areas
Lumen output does not drop with ages (such as LEDs)

The disadvantages of the Low Pressure Sodium Lamp

Poor colour rendering compared to other lamps
Sodium is a hazardous material which can combust when exposed to air

High Pressure Sodium Lamp

The High Pressure Sodium Lamp is the most universal lamp for street lighting. The lamp is an overall improvement compared to the Low Pressure sodium lamp in that it produces a better colour with great efficiency of the sodium lamp. However, the lamp has a better colour rendering but is less efficient compared to the Low Pressure Sodium lamp. The lamp first came into the market in 1964.

The advantages of the High Pressure Sodium Lamp

Good efficiency
Smaller side than low pressure sodium lamps
Can be retrofitted into older mercury vapour fixtures
Better bulb life than low pressure sodium lamps

The disadvantages of High Pressure Sodium Lamp

Colour rendering not as good as metal halide or halogen lamps

We recommend the Osram Vialox Nav T (Standard Son-T) available from The Light Bulb Shop with a choice of the ignitor included. The Vialox high-pressure sodium lamps provide the highest luminous efficacy of all high-pressure discharge lamps as much as 150 lumens per watt. They are the most economical light sources in general lighting that enable the human eye to distinguish between colours. The lamps are ideal for economical street lighting and flood lighting.

Quartz Discharge Lamps

A type of Metal Halide lamps which consist of an arc tube with an outer bulb. The arc tube is made of quartz and contains a starting gas (usually argon) and mercury. It has started to become popular because of its good white light and efficiency. The lamp is mostly used in public areas and street lighting.

The advantages of Quartz Discharge Lamps

Better light quality – the output of colour in metal halides in closer to natural daylight compared to any light other sources.
Compact size – Metal halide generated high light levels in a compact light source. This allows for smaller more controllable luminaires.
High efficiency and good to excellent colour rendering
UV values significantly below the maximum permitted thresholds thanks to the UV filter

The disadvantages of Quartz Discharge Lamps

Expensive cost per bulb

The Osram Powerstar HQI-T are G12 metal halide lamps using quartz technology. The product has high efficiency with good to excellent colour rendering. The product uses UV filter technology and is available in a choice of warm white or neutral white colours with a 9,000 hour lifetime. This Osram lamp is suitable for factories and workshops, shopping arcades, pedestrian zones and public spaces as well as buildings, monuments and bridges.

The Osram Powerstar HQI-TS Excellence are metal halide lamps with quartz technology. The lamp has a double ended R7s base and is suitable for enclosed fixtures. Benefit from high efficiency, uniform light distribution of light and good to excellent colour rendering. The lamp comes with UV technology filter and is available in three colours: warm white, neutral white de luxe and daylight with an average lifetime of 12,000 hour lifetime. This osram lamp is suitable for shop interiors, shop windows, foyers, reception areas, public spaces and many more applications.

Metal Halide Discharge Lamps

The metal halide light functions similarly to other gas discharge lights. The light is produced from an electric current being passed through the gasses. A metal halide light must have a mixture of a halide, mercury and argon gases to run.

The advantages of metal halide lamps

Metal halide lamps produce more intense light than most bulbs. While producing more light the metal halide lamps are much smaller than fluorescent tubes which allows you more opportunities when placing the lamp. They are commonly used where light situation is needed for long distances.

Energy Efficient – Metal Halide lamps are more energy efficient compared to incandescent lamps as they use less energy.

We have a range of Metal Halide Lamps available from Philips and Osram.

An example of this would be the Philips CDM-T. These lamps are a range of single-ended, compact, high-efficiency, discharge lamp with a stable colour over the lifetime and a crisp sparkling light. The lamp has a high lamp efficacy results in low operating costs and has low heat generation. Application usage includes shops and shop windows, offices and public buildings as well as decorative outdoor: floodlighting and pedestrian areas providing a warm or cool white colour impression.

WEEE regulations – how to safely dispose Discharge Lamps

Distributors of new the Waste Electric and Electronic Equipment (WEEE) have role in reducing the amount of WEEE going into landfill sites.

Customers must return their WEEE item to us within 28 days of purchasing their old item. If you are unable to send the products back to us you may take your old lamps to a recycling point near you.